sign upERP system for service and support
Manage service requests, SLAs, and teams — from request intake to resolution and billing.
How e:corg works for Service e:corg connects service requests, operational teams, and financial processes into a single, unified flow — from the customer request to resolution, billing, and analysis.
Service and support — fully under control
From complaints to analysis, e:corg centralizes after-sales service in a single system. It links service requests to the original sales, tracks SLAs and team workload, automates returns and repairs, and provides full visibility into costs and customer satisfaction.
Clear customer interaction
Centralize all service requests into a single flow — from the portal, email, or phone. Maintain a complete history of requests, interventions, and communications, directly linked to the customer and the original sale.
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Service billing and financial control
Automatically invoice performed services, parts, and interventions. Track receivables, payments, and service profitability with no manual entry and no revenue leakage.
Real-time visibility and reporting
You have a clear view of request volumes, SLA compliance, team workload, and costs. Quickly identify recurring issues and areas that generate losses.
Scalability for service teams
The system grows together with your business — from a small service team to complex operations with multiple locations and high request volumes.
Data security and control
Customer data, service requests, and financial information are protected through advanced security measures, with role-based access control and continuous monitoring.
Five simple steps to integration
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