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Privacy Policy

LEGAL INFORMATION: PRIVACY POLICY


EAST EUROPE METAL CONCEPT S.R.L., ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by EAST EUROPE METAL CONCEPT S.R.L.,

This Privacy Policy applies to our website https://ecorg.ro, as well as its associated subdomains (collectively, "our Service"), along with our application, e:corg. By accessing or using our Service, you signify that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms and Conditions.


Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:

Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: when this policy mentions "Company," "we," "us," or "our," it refers to EAST EUROPE METAL CONCEPT S.R.L.,, (located at Bucharest Sector 1, Soseaua PAVEL DIMITRIEVICI KISELEFF, Nr.29, Ap.7+9) that is responsible for your information under this Privacy Policy.

Country: where e:corg or the owners/founders of e:corg are based, in this case is Romania.

Customer: refers to the company, organization, or person that signs up to use the e:corg Service to manage the relationships with your consumers or service users.

Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit e:corg and use the services.

IP address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. Often, an IP address can be used to identify the location from which a device is connecting to the internet.

Personnel: refers to those individuals who are employed by e:corg or are under contract to perform a service on behalf of one of the parties.

Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service: refers to the service provided by e:corg as described in the relative terms (if available) and on this platform.

Third-party Services: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. Website: e:corg's site, which can be accessed via this URL: https://ecorg.ro

You: a person or entity that is registered with e:corg to use the Services.


What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

  • Name / Username
  • Phone numbers
  • Email addresses
  • Password

How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails

When Does e:corg Use End User Information from Third Parties?

e:corg will collect End User Data necessary to provide the e:corg services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control the amount of information that social media websites make public by visiting these websites and changing your privacy settings.


When Does e:corg Use Customer Information from Third Parties?

We receive certain information from third parties when you contact us. For example, when you send us your email address to show your interest in becoming an e:corg customer, we receive information from a third party that provides automated fraud detection services to e:corg. We also occasionally collect information that is made available to the public on social media sites. You can control the amount of information that social media sites make public by visiting these websites and changing your privacy settings.


Do We Share the Information We Collect with Third Parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest organizers, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors.


We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.


We may share parts of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate your general location and other technographics such as connection speed, whether you have visited the website in a shared location, and the type of device used to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing, research, and reporting for us and our advertisers.


We may also disclose personal and non-personal information about you to government officials or law enforcement or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law, court orders, rules, and regulations.


Where and When Are Customer and End User Information Collected?

e:corg will collect the personal information you send to us. We may also receive personal information about you from third parties as described above.


How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information provided is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our Payment gateway providers' database, only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never stored on our servers. However, we cannot ensure or warrant the absolute security of any information you transmit to e:corg and cannot guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.


Can My Information Be Transferred To Other Countries?

e:corg is registered in Romania. The information collected through our website, through direct interactions with you, or through our support services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including in countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.


Is the Information Collected via the e:corg Service Secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.


Can I Update or Correct My Information?

The rights you have to request updates or corrections to the information e:corg collects depend on your relationship with e:corg. Personnel may update or correct their information as detailed in our internal employment policies.


Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.


You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means a copy of your information may exist in a form that cannot be removed and will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, modified, or deleted, as appropriate, as soon as and to the extent reasonably and technically feasible.


If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.


Personnel

If you are a worker or applicant at e:corg, we collect information you voluntarily provide. We use this collected information for human resource purposes to administer benefits to workers and to evaluate applicants.

You can contact us to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have about you. Such updates, corrections, changes, and deletions will not affect other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy before such update, correction, change, or deletion.


Selling the Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or a substantial part of the assets of e:corg or any of its corporate affiliates (as defined herein), or that portion of e:corg or any of its corporate affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization, or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.


Affiliates

We may disclose information (including personal information) about you to our Affiliates. For the purposes of this Privacy Policy, "Affiliate" means any person or entity which directly or indirectly controls, is controlled by, or is under common control with e:corg, whether by ownership or otherwise. Any information relating to you that we provide to our Affiliates will be treated by those Affiliates in accordance with the terms of this Privacy Policy.


Governing Law

This Privacy Policy is governed by the laws of Romania, without regard to its conflict of law provisions. You agree to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of Romania, excluding its conflicts of law rules, govern this agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using e:corg or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.


Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our site, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.


Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by e:corg. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.


Cookies

e:corg uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our site correctly or at all. We never place personally identifiable information in Cookies.


Blocking and disabling cookies and similar technologies

Wherever you are located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, for more information visit the help menu in your browser.


Remarketing Services

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like they're “following” people around the internet by serving ads on the websites and platforms they use most often.


Child Privacy Policy

We do not address individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.


Changes to Our Privacy Policy

We may modify our Service and policies, and it may be necessary to change this Privacy Policy to accurately reflect our Service and policies. Unless the law requires otherwise, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you the opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this Privacy Policy or any updated Privacy Policy, you can delete your account.


Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products and services) or provide links to third-party websites or services ("Third-Party Services"). You acknowledge and agree that e:corg is not responsible for Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect. e:corg does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links to them are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.


Facebook Pixel

Facebook Pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Ensure your ads are shown to the right people. Facebook Pixel may collect information from your device when you use the service. Facebook Pixel collects information that is held in accordance with its privacy policy.


General Data Protection Regulation (GDPR) Information

We may collect and use information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy, we will explain exactly how and why this data is collected and how we maintain this data under protection so as not to be misused or improperly used.


What is GDPR?

GDPR is an EU privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control that EU residents have over their personal data.

GDPR is relevant to any globally operating company, not just EU-based businesses and EU residents. Our customers' data is important regardless of where they are located, which is why we have implemented GDPR controls as a baseline standard for all our operations globally.


What Constitutes Personal Data?

Any data that pertains to an identifiable or identified person. GDPR covers a broad spectrum of information that could be used on its own or in combination with other pieces of information to identify a person. Personal data extends beyond a person’s name or email address. Examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

  • Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfill a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
  • Personal data should not be held for any longer than necessary to fulfill its purpose.
  • People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data and that their data be updated, deleted, restricted, or transferred to another organization.

Why is GDPR Important?

GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts, it's simply the right thing to do. At e:corg, we strongly believe in data privacy and security and already have solid security and privacy practices in place that go beyond the requirements of this new regulation.


Rights of the Data Subject - Access, Portability, and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. e:corg processes or stores all personal data in fully vetted, GDPR compliant vendors. We store all conversations and personal data for up to 6 years unless your account is deleted. In such a case, we dispose of all data in accordance with our Terms and Conditions and Privacy Policy, but we will not keep it for longer than 60 days.

We are aware that if you are working with EU customers, you need to provide them with the ability to access, update, retrieve, and remove personal data. We've got you covered! We have been set up as self-service from the start and have always provided you with access to your data and your customers' data. Our customer support team is on hand to answer any questions you might have about working with the API.


Contact Us

Feel free to contact us if you have any questions.

  • By Email: info@ecorg.app
  • By Phone Number: +40 (31) 229-6083
  • By this Link: https://ecorg.ro